Why is my carpet cleaner not sucking or spraying?
Most often the grey suction slot above the brush is clogged with rolled up carpet fibre, or the tanks are not pressed tight together.
You need
- Carpet cleaner
- Towel
Steps
Not sucking? Unplug, tip it back, find the grey slot above the brush.
Dig out the rolled up fibre with a flat tool.
Press the tanks firmly together so there is no gap.
Empty the dirty tank if it is full.
Not spraying? Fill the clean tank and seat it firmly.
Hold the spray trigger all the way down.
Don't
- Open the motor housing
- Run it with an empty clean tank
- Pull it by the cord
FAQ
Why does suction drop after a couple of rooms?
Carpet fibre rolls up and blocks the grey slot above the brush. Unplug, dig it out with a flat tool, and suction comes back. Check it every two rooms.
Why is it leaving the carpet wet?
Go slower on dry passes and do more of them. A full dirty tank or a loose tank also cuts suction.
Why is foam coming out?
The dirty tank is full of foam. Empty it and use less solution.
It still does not work. What now?
Unplug it and contact whoever you rented it from. Do not open the machine yourself.