Telus Garden
777 Richards St, The Garden Residences, concierge high-rise
118 Downtown households served since 2020. Moving out of a Yaletown, Coal Harbour or central tower? We make the carpet part easy.

From Yaletown high-rises and Coal Harbour towers to central Richards and Seymour corridors, Newclean has cleaned or delivered carpet cleaners to 118 households in Downtown Vancouver. West End and Gastown sit next door, with the same fixed prices when you book.
Counts come from Newclean's own order records (Oct 2020 to Oct 2026), grouped by building name across 89 buildings. 19 buildings have been booked by more than one household. No customer details are published. Pocket split is approximate from street location; 5 households sit in smaller or unnamed pockets.
Drag the slider to compare a stained carpet with the cleaned result. Video shows the machine working over dark scuff marks.
Downtown addresses where more than one household has booked with us. Same building, same flat price, so you know what to expect.
777 Richards St, The Garden Residences, concierge high-rise
1189 Melville St, Coal Harbour tower
1500 Howe St, Yaletown waterfront high-rise
668 Citadel Parade, Concord Pacific tower
977 Mainland St, Yaletown high-rise
1438 Richards St, Yaletown high-rise
Building names and storeys from public building directories (e.g. Telus Garden, The Melville, The Discovery, Spectrum, Yaletown Park, Azura). Newclean is not affiliated with these stratas.
What tenants in Vancouver's condo core usually need to sort out before handing back the keys.
BC's Policy Guideline 1 says tenants are generally responsible for steam cleaning or shampooing carpets after a tenancy of one year, and sooner if there were uncaged pets, smoking or stains.
Most Downtown concierge towers require a move-out elevator booking (and sometimes a damage deposit). Book carpet cleaning after furniture is out so we can reach every room without shifting sofas.
Tell us which parkade or loading bay your building uses, whether a visitor pass is needed, and the concierge phone or buzzer code. Downtown street loading zones are short, so a clear plan saves a ticket.
In our records, the 27th to the 30th are the busiest days of the month for move-out cleaning, and July, August and October the busiest months. Lock in your slot early.
We provide a receipt with every cleaning. Bring it to the move-out condition inspection so the carpet line item is easy to sign off.
Under RTA section 38, the 15-day clock for your deposit starts at the later of the tenancy end and the date your landlord gets your forwarding address in writing.
Full-size carpet cleaners delivered and picked up by Newclean in Downtown Vancouver.



A small carpet cleaner for spots, rugs, stairs, and quick touch-ups before inspection.

Book your 48-hour rental.

Collect your Compact.

Clean your space, then return it.
Straight answers for Vancouver tenants and owners moving out of Downtown towers.
A fixed price by bedrooms: $100 for 1 bedroom, $120 for 2 bedrooms, $140 for 3 bedrooms. For houses and townhouses, add +$40 per additional room or hallway and +$50 per flight of stairs, with a $100 minimum. A receipt is provided.
Often yes. Many Yaletown, Coal Harbour and central towers with concierge require a service-elevator or loading-bay booking for move-outs, and sometimes for larger service visits. Book the elevator for furniture first, then schedule carpet cleaning once the unit is empty. Share buzzer, concierge contact and visitor-parking instructions when you book. Call or text 778-887-0969.
Usually, if you've been there a year or more. Residential Tenancy Policy Guideline 1 says the tenant is generally responsible for steam cleaning or shampooing carpets after a tenancy of one year, and regardless of length if carpets were deliberately or carelessly stained, or there were uncaged pets or smoking.
Check your tenancy agreement. This is general information, not legal advice.
Visitor parkades fill fast and street loading is timed. Tell us which loading bay or parkade entrance your strata uses, whether a pass is needed, and any time window the concierge set. A short loading-zone stop is usually enough for a condo cleaning once the elevator is booked.
Yes. We deliver and pick up full-size iClean machines Downtown: Machine Only $50, Pro $60 (brush and sprayer), Max $70 (brush and spot cleaner). For spots, rugs and stairs, the iClean Compact is from $20 for 48 hours. Same elevator and parking tips apply.
Real reviews from Newclean customers around Metro Vancouver, picked because they mention apartments, move-outs and stains.
“I moved out of my apartment and had to clean the carpets … This service is so convenient and the machine did a great job.”
“I called … 2 days ahead of time at the end of the month for my move … The product worked really great - it even got out stains that were in the carpet from before I moved in!”
“BEST carpet cleaner rental in Vancouver area. Save your time and money.”